TRACKING YOUR ORDER
Easily check your
using the tracking number
sent via email.
There is no need to worry if your order is being safely delivered. KISON delivers it through DHL EXPRESS, so you can check the delivery information in real-time. It’s not difficult. All you need is the Internet and the tracking number.
** Some shipments may be delivered through a carrier other than DHL EXPRESS.
In case of delivery through another carrier, we will send a separate guide to the customer.
'Is it difficult to receive
the product myself?'
Try using the ODD SYSTEM.
ODD is a customer-selectable delivery service through DHL. Due to COVID-19 and other security reasons, you can select from 6 different delivery options that DHL offers, including signature-release, delivery date change, leave with neighbor/doorman, service point/locker, alternative address, and vacation hold.
** ODD services are restricted in some areas.