There is no need to worry if your order is being safely delivered. KISON delivers it through DHL EXPRESS, so you can check the delivery information in real-time. It’s not difficult. All you need is the Internet and the tracking number.

** Some shipments may be delivered through a carrier other than DHL EXPRESS.

In case of delivery through another carrier, we will send a separate guide to the customer.

ODD is a customer-selectable delivery service through DHL. Due to COVID-19 and other security reasons, you can select from 6 different delivery options that DHL offers, including signature-release, delivery date change, leave with neighbor/doorman, service point/locker, alternative address, and vacation hold.

** ODD services are restricted in some areas.